Shipping Policy

We accept delivery orders only to valid addresses in the United States. Free standard shipping is included with every U.S. order, and no minimum spend is imposed for that service.

Preparation and Estimated Movement

Accepted orders normally require 1–2 business days for processing. After handoff, the carrier’s usual delivery estimate is 4–6 business days. Weekends, public holidays, severe weather, congestion, or an address correction can change an estimate.

Tracking and Delivery Questions

A tracking number is issued after each parcel leaves fulfillment. Carrier scans may take a short time to become visible. Please tell customer care promptly about damage, an incorrect parcel, missing contents, or a delivery event that cannot be reconciled.

Address Changes, Cancellation, and Tax

Check the U.S. address before checkout is completed. An order may be cancelled before shipment when fulfillment has not finished; after dispatch, the Refund Policy governs. Taxes are collected as required by applicable law.

Business Details and Support Access

This policy is issued by RYZE Superfoods. Customer-care requests may be emailed to bvu90900@gmail.com or discussed by telephone at 617-221-3852.

Our operating address, and the default destination for approved returns, is 600 Congress Ave, Austin, TX 78701, US.

The service team is available Monday to Friday, 9:00 AM–5:00 PM according to the store’s local clock (America/Los_Angeles).